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What Is CRM Software?

Customer relationship management software helps business owners easily track leads and clients-related communications and nurturing relationships. It replaces all databases, spreadsheets and applications with a unified and centralized platform to track client data, ensure organization, better time management, impressing clients and efficient work processes. 

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Features Of CRM Software

With the right functionality and features of CRM software, CRM software can help businesses save time and cost and boost sales by clients and prospects from nurturing leads to closing sales and maintaining customer loyalty. 

  • Contact Management - Help businesses seamlessly gather and organize detailed information regarding customers and prospects, assisting them in building strong customer relationships.
  • Workflow Automation - The sales force automation process helps maximize team productivity and lets business set custom rules.
  • Marketing Automation - Help businesses effectively surpass potential target customers by providing valuable insights to help perform personalized operations such as coupons and deals.
  • Customization - Provide customization options, including extensions, plug-ins and add-ons to cater to businesses' specific needs and expand capabilities.
  • Third-Party Integrations - Help manage and increase healthy business relations with its feature of third-party integration where users can easily connect.
  • Customer Service - Enhance customer services by simplifying customer service functions by integrating third-party apps, etc.
  • Employee Tracking - Provide employees with a personal account to evaluate and track employee performance and activity on a unified platform.
  • Task Management - Help manage tasks using automation based on employee's workload, skills, experience and location.
  • Social Media - The built-in social media monitoring feature will help the marketing team focus on actual tasks, forgetting the hustle to switch accounts.
  • Feature Elimination - Provide an option to eliminate the extra features that are of no use to help focus on the required features only.

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Challenges
CRM Software Solves

Customer relation management software can help businesses get more leads, close huge deals, and improve customer engagement. Following are a number of potential challenges CRM software solves. 

  • Centralizes customer data at one platform by analyzing and segmenting it to easily identify and fulfil customer demands, building customer trust.
  • Store various information in one place, providing quick and simple data access, along with easily organizing and visualizing data.
  • Enable employees to minimize manual processes by controlling data and activities efficiently with increased customer service, allowing employees to focus on valuable tasks instead.
  • Assist in lead tracking and management assistance to estimate potential leads and provide notification alerts.
  • Provide an ability to track and monitor tasks and activities, view different schedules and customer communication, as well as maintain the company's high quality and maximized level of customer satisfaction.
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Benefits Of CRM Software

Structure and organization play a vital role in business success, and it seems impossible today to run a business without them. This is where several key benefits of CRM software jump in and assist in managing all data, metrics, notes and customer relations efficiently. 

  • Help identify, nurture, boost and follow up quality leads without wasting time and resources only on prospects.
  • Help increase team productivity by building and defining efficient business operations, ensuring standards are followed during the procedures.
  • Provide complete assurance of security and compliance for vendor’s data centers using top digital and physical security appliances.
  • Provide detailed and accurate reports regarding the team's performance and assist with simplified decision-making with the measures for improvement.
  • Permits mobile application access to crucial CRM data for employees’ convenience.
  • Hands team with customers' collected information regarding common issues faced by others, ensuring to get done with inquiries quickly and provide solutions to maximize customer satisfaction.

How To Choose The Best CRM Software in Pakistan?

Customer-related management software is necessary to improve customer relations and internal business processes. However, the right and best CRM software in Pakistan could be found by looking into the ability of the software to tackle the challenges and the solutions it can provide to handle those challenges efficiently and swiftly, along with specifying which team will use it. 

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CRM Software Modules

The following are several CRM software modules that constitute the ability to play a crucial part in a company’s development and success rate by enhancing customer relationships. 

Lead Module

The lead module keeps customer data organized and provides smart views to evaluate the lead's current status, helping sales operations run smoothly.

Marketing Module

The marketing module stages conclusive details of all market-related campaigns with current status using email, allowing to strategize innovative email campaigns based on previous responses.

Workflow Modules

Workflow modules help automate the sales process by collecting all the workflows in one place by analyzing a number of triggers.

Apps Marketplace Module

The apps marketplace module provides different application options for transferring data and collecting leads in one place and getting them integrated with CRM software using connectors.

Reports Modules

Reports modules gather different category reports, including field dales reports, administrative reports and customer analytics and display them in one place.

Content Repository Module

The content repository module gathers documents and images in one place to make them easily accessible for the team.

How Much Does It Cost For CRM Software In Pakistan?

The cost of CRM software in Pakistan depends on several factors, including the type of software solution selected, the number of users, functionality, features and the sort of customization options available. 

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Why Choose Us For
CRM Software In Pakistan?

Data organization and presentation through CRM platforms’ automated and efficient services leads to a better customer understanding, encouraging business growth and development. QSA has been providing reliable solutions of CRM software in Pakistan for businesses to efficiently manage customer data, ensuring reduced manual processes and upgraded activity management in association with integration to solve several industrial challenges. 

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Overview of the Products offered

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Cloud and on-premise, with open access from anywhere around the globe. Complete Accounting Module with more than 50 report, Inventory Module to get complete track of raw material and finish goods, Sale & Purchase module etc. A complete one solution for Industires and large scale companies.

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Improving organizations can be challenging with the lack of technology or information in making informed business decisions. And thus, business entails a persistent struggle for innovation to remain competitive and satisfy customer’s needs and demands. We have a diverse range of clients entrusting us with their projects and have happily witnessed successful results through our ERP software. Our extensive and diverse range of happy and valuable clients are

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The Most Suitable Software Just for your business

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ERP For Industries

Cloud and on-premise, with open access from anywhere around the globe. Complete Accounting Module with more than 50 report, Inventory Module to get complete track of raw material and finish goods, Sale & Purchase module etc. A complete one solution for Industires and large scale companies.

Footwear ERP Software

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Do you have questions? Do not hesitate to write to us.

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+92 333 2290266

Keep In Touch

QSA-developed complete ERP software in Pakistan for Industries and large-scale companies comprised of Cloud and on-premise versions, with open access from anywhere around the globe, further including a complete Accounting Module with more than 50 reports, Inventory Module to get entire track of raw materials and finish goods, Sale & Purchase module, etc.

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